Frequently Asked Questions

There are no silly questions.

Have questions about charging stations? Ask away. We have answers. You never know what you might learn. KwikBoost is passionate about providing the best charging solution to power the technology that allows us to stay connected to the people we love, activities we enjoy, and experiences of our everyday lives.

 
About KwikBoost
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There are 5 BILLION mobile phone users that have access to almost everything they need and love in the palm of their hands. Mobile technology is reshaping how we live, communicate, and connect, and our dependence upon these devices continues to expand.

KwikBoost is passionate about providing the best charging solution to power the technology that allows us to stay connected to the people we love, activities we enjoy, and experiences of our everyday lives.

KwikBoost is as American as it gets. We design and produce all of our products here in the USA.

We could build our products cheaper, but we refuse to outsource. The entire KwikBoost team, from our account executives to our client service leaders are right here in Dallas, TX, USA, and we design and build our charging stations in the same location. Having everyone under the same roof allows us to provide our legendary service. We also back our solutions with the best warranty plan on the market: the KwikBoost Infinity Warranty – the lifetime of your product or infinity, whichever comes first.

We are the original charging station solution. Others may resemble us, but they will never be us. We hold the patents to two mobile device charging stations. We have thousands of customers and charge millions of devices every year.

KwikBoost is powering brands every time a mobile device is charging. From floorstand charging stations, charging lockers, work tables, wireless charging, and custom designs, KwikBoost is everywhere you are. You can find our charging stations in NFL stadiums, NASCAR Speedways, schools, universities, libraries, restaurants, hospitals, doctor’s offices, military bases, national museums, and even social networking companies.

Every solution, every product, every design we create is about you. We make all of our products here in Dallas, TX. We don’t have any hidden fees. KwikBoost includes custom graphics and artwork assistance because no one should ever have to pay for beautiful design. Because we know our products and solutions are the best in the industry, we back them up with our Infinity Warranty.

Still not sure? Ask us about our 30-Day Trial.

Have you ever plugged in your device to see the message, “this device is not supported”? This means your cable is not MFi certified. Noncertified, or knock-off cables, can be very dangerous to your device.

The Lightning connector that iPhones, iPods, and iPads have been using since 2012 is a proprietary connector created by Apple. Inside each lightning connector is a tiny authentication chip that tells your device it’s Apple MFi Certified.

MFi is short for “Made for iPhone/iPod/iPad.” Becoming MFi Certified is a long and complex process. It is also our promise to always charge your devices safely.

KwikBoost solutions start at $399.00 and of course this comes with our KwikBoost Infinity Warranty.

Product Information
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All standard KwikBoost products are plug and play. A standard three-prong outlet is all you need. If you can plug a lamp, hairdryer, or a laptop in the outlet, you have met the requirements. Need a custom plug? Let us know.

All KwikBoost products come with everything necessary to set up your charging station and begin powering devices. We include all cables and hardware. The only things you may need are a screwdriver, a wrench, possibly a drill, rarely a hammer, and sometimes a friend.

Our solutions charge pretty much any mobile device on the market including cell phones, tablets, and laptops.

The Floor Stand Charging Station comes with eight standard charging cables.

The Mini Power Table comes with eight standard charging cables. Option to include wireless charging available.

The Wall Work Station includes two outlets, two USB ports and can accommodate four additional charging cables.

The Power Tables come with eight standard charging cables, 2 USB ports and 2 standard outlets. Option to include wireless charging available.

The Charging Lockers come with two charging cables per bay. Option available to include more. Our multi-device lockers an also accommodate power outlets and USB plugs.

KwikBoost has many accessory items available including security cables. To learn more about this feature and other accessories, chat with us.

KwikBoost charging stations power devices at full-speed. We also guarantee our full-speed charging is the safest, smartest, and fastest charge possible.

Warranty Information
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The KwikBoost Infinity Warranty is simple: the lifetime of your product, or infinity, whichever comes first. We also offer the Infinity Unbound Service Plan. For more details, chat with us.

Getting service is always kwik and easy. Chat, call or email us. A KwikBoost Customer Success Manager will be in touch with you within one business day or sooner. Your Success Manager will work with you to determine the kwikest way to get your needs resolved.

Kwikboost provides legendary service. From cable replacement to graphics updates, our service plans will keep your stations in top shape.

Customization
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If you can dream it, we can build it. We have 75k square feet of production space in Dallas, TX where we design and make everything. We have metal working, wood fabrication, modeling, laser cutting, 3-D printing, CNC routing, and more. Want to know a secret? We have even designed and built some of the kiosks sold by other companies.

Because all custom projects are unique, we will work with you on installation needs.

We wish we could give you a simple answer to this question, but we can’t until we know all the details. What we can promise is that we will be in constant communication with you throughout the entire process and work with you to make sure we meet your expectations and deliver on time.

Ordering
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We make designing kwik and easy. You have two options. We can send you templates so your art department can design your charging stations or we can create the artwork for you at no additional cost. Your Account Executive stays with you throughout the entire Kwik journey, guiding you through selection, design, approvals, shipping, and more.

Pretty quickly! One we have your final approval on artwork, our standard order fulfillment timeline is 5-7 business days. If you need it faster, let us know. 24 hours is a possibility.

Pretty much anything, even bitcoin!

Yes! KwikBoost offers several leasing and rental options. Chat with us. We are happy to help you select the best solutions for your unique needs to create the best environment for your event or location.

Set up is super easy! KwikBoost includes instructions with every charging station. However, we also know “some folks” don’t like to read instructions, so we created several short fun videos on how to set up your charging station. All you need to set up your floor stand charging station is one Phillips head screwdriver and 5-7 minutes. Watch our How-to and Helpful Hints Videos here.

Changing out a charging cable is kwik and easy. To learn more about how to change out cables, watch our video below.

 

Our entire team receives specialized training to ensure you’re receiving the best information possible. From basic questions to complex, we take the time to understand your unique environment. Our Account Executives can help you map out the best solutions for you.

Usually, we will suggest placing your charging station in high traffic areas or areas where people gather. However, every situation is unique. The experience and expertise of your Account Executive will assist you in creating compelling charging environments.